Change Happens, HR Makes It Work: 5 Ways to Master Change

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Change is constant—but how you lead through it makes all the difference. In this episode of This Week at Work, Phil Brandt, CEO of AAIM Employers Association, is joined by change expert Tanya Zion to explore the most effective strategies HR professionals can use to manage organizational transformation.

From the neuroscience of employee resistance to actionable tactics for leading with empathy, this episode dives deep into how HR can be the driver—not the victim—of change. Plus, discover details about AAIM’s new change management program tailored for HR leaders launching on April 24th.

Learn how to:

- Build trust in times of transition

- Apply the SCARF Model for smoother change adoption

- Use communication to reduce fear, increase buy-in, and boost engagement

- Equip your HR team with the tools to lead change successfully

Whether you’re facing a return-to-office shift, restructuring, or cultural transformation, this is the episode you can’t afford to miss.

Timestamps:

00:01:00 – Introduction

00:02:21 – Guest Tanya Zion joins to talk about workplace change

00:04:52 – The evolution of trust in the workplace 00:10:21 – Are your leaders trained in change management?

00:13:08 – Lawyer on the Clock – Quick legal insight on HR's change responsibility

00:20:09 – The SCARF Model: 5 Keys to Mastering Change

00:31:05 – Burning Questions – How can HR lead through complexity?

00:31:48 – On-demand & Live show reminders

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