Voices at Work: Questioning Operational and Executive Leadership Effectiveness

ep243: If you're looking for meaningful information about how #leadership and #operations are perceived at your organization, it's important to ask the right questions. Tanya Zion, JD joins This Week at Work to share her thoughts on how to understand employee opinions about how effective their #leaders and #processes are. Phil joins us from Indiana's SHRM conference, and Burt gets to talk about news that broke just before last week's show.

 

Lawyer on the Clock

2:57 - NLRB and DOL are clamping down on anti-union activities. Are captive audience meetings going to be illegal? 

 

6:28 - DOL released a final rule that requires employers to submit when they hire consultant firms to discourage union organization efforts. 

 

7:24 - The NLRB issued a new decision on the standard for analyzing the legality of employer rules, handbooks, and policies. 

 

Philburt’s Phorum

14:151 - Opinion and engagement surveys!

 

The Employers’ Lounge

16:01 - It’s important that these surveys are actually anonymous, and employees can feel confident sharing their real opinions. Confidentiality and people understanding the data can be trusted go hand-in-hand. The purpose is to build trust and elevate the employee voice.

 

18:16 - An easy to take survey gets taken, and builds engagement.

 

19:47 - It’s important to compare engagement survey results across a national norm to see what the market is doing in general. 

 

20:27 - Executive leadership effectiveness and operational effectiveness had a sharp decline coming out of 2020 through 2022, but are beginning to bounce back. 

 

28:00 - Direct supervisor effectiveness is consistently rated higher than that of executive leadership.

 

   

 

Host(s): 

Phil Brandt, President and CEO, AAIM Employers’ Association

Burt Garland, Shareholder, Ogletree Deakins

 

Special Guest(s): 

Tanya Zion, JD, Strategic Business Consultant

 

Powered by AAIM Employers’ Association and Ogletree Deakins, a Feature Group USA production